Privacy Policy
At Intel Eye Security, we are deeply committed to protecting your privacy, data security, and confidentiality across all our remote monitoring and surveillance operations.
1. Introduction & Scope
Intel Eye Security ("we," "our," or "us") operates remote video monitoring, AI surveillance analytics, virtual concierge, and security management services. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you visit our website (inteleyesecurity.com) or utilize our commercial monitoring infrastructure.
2. Information We Collect
We may collect personal and operational data in the course of providing our security services:
- Contact Information: Names, business names, phone numbers, email addresses, and mailing addresses provided during consultation requests or client onboarding.
- Property & System Metadata: Camera connection credentials, IP addresses, system layouts, and property configuration details required to link surveillance feeds to our command centers.
- Surveillance & Footage Data: Live video and audio streams transmitted from client properties solely for the purpose of 24/7 threat detection, virtual doorman verification, and incident reporting.
3. How We Use Your Information
All collected data is used exclusively for legitimate security, operational, and customer support objectives:
- Delivering active 24/7 live video monitoring and real-time audio voice-down interventions.
- Managing virtual concierge, visitor verification, and package delivery authorizations.
- Providing accurate incident logs, safety reports, and analytics to property owners.
- Communicating updates regarding system status, consultations, or service agreements.
4. Data Security & Confidentiality
We implement robust physical, electronic, and procedural safeguards—including encrypted video transmission, secure cloud storage, strict role-based access control for operators, and continuous network vulnerability assessments—to ensure your surveillance feeds and business data remain completely confidential and protected from unauthorized access.
5. Disclosure of Information
We do not sell, trade, or rent your personal or operational information to third parties. Information is only shared under strict circumstances: with law enforcement or emergency services during verified active threat incidents, or with trusted technical service providers bound by strict confidentiality obligations.
6. Contact Our Privacy Team
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please feel free to reach out to us directly: